omotogel Platform Privacy Notice

This page describes what we collect when you use omotogel and how we keep that data protected. We operate an online gaming platform available where local law permits. When you create an account, fund deposits via DANA, e-wallet, mobile banking, or bank transfer, or place activity on Liga 1 matches and live-dealer tables, you share personal information with us. Our commitment is to handle that data securely and transparently.

We collect information to verify your identity, process your payments, deliver customer support, and detect irregular activity. We do not sell your data. This notice explains our practice in plain terms and tells you how to request access, correction, or deletion of your information.

What we collect and why

We collect your name, email, phone number, and date of birth when you register on omotogel. During account verification, we request a government identity document (KTP, passport, or regional ID) and sometimes a proof-of-address document to meet anti-money-laundering rules. These details are stored encrypted on our servers located in Southeast Asia.

When you fund your omotogel account, payment processors like DANA, e-wallet, mobile banking, local payment, and online payment receive your transaction details. We also record which games you play, your betting stakes, and your withdrawal requests. This data helps us confirm you are the account holder, detect fraud, and resolve disputes.

We use cookies to keep you logged in and to track how you move through the omotogel platform on mobile and browser. We do not use cookies to build profiles for third-party advertising. Our analytics partner (internal only) counts page views and session length; no personal identifier is shared with external vendors.

Your rights and our obligations

You have the right to request access to all personal data we hold about you on omotogel. You may ask us to correct errors in your profile, delete your account and associated records (subject to regulatory retention rules), or export your data in a portable format. To exercise any of these rights, contact our support team in English via the contact form on omotogel or email the address listed below.

We employ encryption for data in transit and at rest. Payment card numbers are not stored on our servers; we receive a token from the payment processor instead. Our team members access your data only to process withdrawals, investigate fraud, or respond to your support request. We do not share your information with marketing firms, data brokers, or any third party outside our payment and compliance partners.

If we discover a breach that exposes your personal data, we will notify you within the timeframe required by local law and assist you in securing your account. Our privacy officer is accountable for this policy and reviews it annually. Changes to this notice will be posted on omotogel, and material changes will prompt a notification to your registered email.